buyer service agent in the “technology”/Internet staff named lisa basically HUNG UP on me Once i was conversing. i’ve never experienced this type of weak experience prior to. she was extremely rude right before hanging up.
I named AA this morning and I had been notified they observed the car seat in NYC. It's going to be leaving NYC this afternoon and we be at my dwelling someday nowadays or tomorrow.
I'm a disabled veteran who may have to use crutches which was very tough for me. I had especially booked a flight that only experienced 1 halt to be certain I would manage to make the trip.
Discover problems calling AA reservation by telephone, its usually chaotic and extremely hard to speak to the reservation employees, as soon as contacted. Would like to speak by e-mail, make sure you give me an e mail address of Ecuador Reservation Department. Numerous many thanks.
following a delayed flight out of Detroit since there wasn’t a operating PA program( which we had been advised was FAA required). We reloaded on exactly the same aircraft and flew to Dallas about two hrs later on. ( the flight attendants needed to walk the ailes to speak). our flight was to depart at 600am. we eventually remaining at 1145am. Upon arriving in Dallas we have been rushed to our up coming gate for Denver. On arriving in Denver late afternoon, we experienced no baggage. We ended up explained to It could be on one of the upcoming 3 flights from Dallas.
To whom it may concern. I had been incredibly disappointed with the customer service which was provided by among the list of flight attendants. (Flt. no. 408 from DCA to PHX) Really RUDE and UNPROFESSIONAL) Certainly not as polite given that the movies that are proven before the flight leaves. She ought to have still left her Mind-set in the home mainly because I was not the one passenger on this flight that experience her wrath. The flight attendants title is Cher. I was touring in an exceptionally massive group on business enterprise and will definitely Believe two times about utilizing your airlines. The direct flight attendant was very apologetic however this should not have happened to start with.
American Airways,i am so unhappy !!! I'd this kind of hard time with my disabled youngster!! You dropped my stroller seat belt, i needed to wander the many way More Info about the airport holding my 4 many years aged daughter…and immediately after standing 1 hour within the baggage assert they advised me to connect with your purchaser service ,guess what? They may’nt do everything!! it proceeds? unbelievable!!!
There was no gate Prepared for us and we waited a hour before just one was Completely ready. Which was not what we envisioned.
– Completely improve your administration composition with individuals that ‘actually care’ regarding your Principal objective.
I just lately flew to Fort Lauderdale on February eighteen, 2016 on The ten am flight from Philadelphia. Among the stewardesses was a girl named Kim who were a stewardess for many years on American. I used to be flying with my daughter and her 4 thirty day period aged child and experienced quite a few keep it up bags as well as a bag to the pumping and nursing bottles. Kim was superb, these types of a fantastic help with many things all through our journey such as although not limited to having within the flight, obtaining the baggage into your overhead compartments, receiving us goods we wanted over the flight and finding out of your flight with our baggage.
I flew on American Airways for The very first time and past. our baggage was damaged with black grease on it massive hunks out of your handles and wheels. your aircraft was dirty and really unpleasant. the flight crew wasn't welcoming whatsoever. My granddaughter was with me which is about 6ft tall no space for her legs and person laid back in her seat and she or he couldn't move in any respect in her seat.
Upon landing in Roatan on Feb fourteen, I acquired a bit of my baggage was however in Miami And they might have it about the plane on the next flight from Miami to Roatan, the next Saturday!
I wished to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to many difficulties to discover me One more flight also to reroute my baggage. Gary was nice and helpful and tranquil, and I really appreciated how difficult he labored to help me.
I want an address to mail a letter to American Airways Customer Service, And that i hope you will reply using this tackle.